Trezor disclosed a shipping provider data breach affecting customer information. 11,742 customers had personal data exposed, while 1,947 experienced partial exposure. Trezor said its systems,
Hardware wallet manufacturer Trezor has disclosed that a breach involving one of its third-party shipping providers exposed customer information.
According to the company, the incident affected 11,742 customers, whose names, addresses, phone numbers, and email addresses were exposed. An additional 1,947 customers had partial customer data compromised.
The breach was limited to information held by the external shipping provider and did not involve Trezor’s internal systems.
Trezor emphasized that its systems, hardware wallets, and customer devices remain secure, stating that the incident did not compromise wallet security or private keys.
While no cryptocurrency assets were reported stolen as a result of the breach, exposed personal information could increase the risk of phishing attempts and other social engineering attacks targeting affected customers.
The company is expected to continue notifying impacted users and working with the shipping provider as the investigation progresses.
ALERT: Trezor says a breach at one of its shipping providers exposed customer names, addresses, phone numbers and emails.11,742 customers were fully affected, while 1,947 had partial data exposed. Trezor says its systems and devices remain secure. pic.twitter.com/6Dm1ddltzV
— Cointelegraph (@Cointelegraph) August 13, 2026
The Trezor shipping data breach highlights the risks associated with third-party service providers in the cryptocurrency industry.
Customers affected by the incident should remain cautious of unsolicited emails, phone calls, or messages requesting sensitive information or wallet recovery details. As investigations continue, users are encouraged to verify communications directly with Trezor and avoid sharing recovery phrases or private keys under any circumstances.
